Tag Archive for activity stream

Drive exceptional results by combining social business collaboration and project management

We kicked off October as an exhibitor at the SharePoint Conference in Los Angeles.  At our booth, we were showing our two core solutions for SharePoint 2010 – CorasWorks Cim for Social Business Collaboration and CorasWorks PPM for Project Portfolio Management. These are two robust solutions that work great stand alone.  However, we  got people really excited by demonstrating business scenarios where the two are combined to drive a new experience.  In this article, I’ll cover the three combo scenarios that we were showing and give you an explanation of how they come together.

Background

Over the last year, we have driven each of these solutions forward in their own categories with at least 3 releases for each.  Each solution has its own competitor vendors.  Thus, your analyst reports treat them separately.  And, most customers see them as separate animals.  However, when you start to consider the scenarios where they work together on top of SharePoint – you begin to uncover business results magic.

The three scenarios are as follows:

- Project Collaboration

- Project Initiation, Approval, and Management (Demand Management)

- Innovation Management

 

Project Collaboration

In our PPM solution, people primarily work in project sites like many other solutions.  It has all of the great structured project management features you’d expect. Yet, how much of the success of a project is based upon structured management vs. collaboration (people communicating and working together)?  80/20? 50/50? 30/70?

With Cim we have collaborative communities that can be embedded into the CorasWorks PPM project sites.  Thus, smack dab in the middle of structured project work you have a very robust collaborative community.  In addition, users can be anywhere else in SharePoint and go to their Cim Activity Stream and see, contribute, and collaborate within any or all of the project communities for all of the projects that they watch.  Even further, other people that may not be part of the specific project team can be enabled to also watch the community and help drive success.

Here is a schematic depicting a typical user experience where Kim White, a web designer, is working on multiple projects.  She only needs to go to her Activity Stream to collaborate on multiple projects.

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Let’s look at the types of items that you’d find in your project community.  How about: project updates and snapshots, meeting agenda and notes, issues and resolutions, all points bulletins for required resources and responses/volunteers, technical challenges and solutions, posts of core knowledge/information, announcements of handoffs, ideas to move the project forward and discussions…

One collaborative community to handle information, communication, discussions, and resolutions to drive the success of a project by getting the team and the expanded community to work together.  (NOTE: in many of the types of posts, you have two way communication, like a question and an answer or answers).

 

Demand Management: Project Initiation, Approval and Management Workstream

I previously wrote about this scenario with a focus on the New Project Initiation part of the workstream.  That article describes the business value of having a robust front-end project initiation process so that you make sure that you are doing the right projects.  More formally, this is often referred to as Project Demand Management.

Our full demonstration shows an integrated workstream where you start with people entering their ideas for projects.  This gives them visibility and allows for robust collaboration.  Then, the projects are evaluated via the Cim Process Management site that enables management and subject matter expert collaboration.  Once approved, you are ready to go into the project execution phase.  The approved projects may be pushed into the PPM Program Management Office.  Or, they can be pushed into a PPM Project Portfolio to kick off the project.

Thus, in this scenario the two solutions are aligned in a sequential workstream.  Again, at any point users can collaborate from their Cim Activity Stream.  Accordingly, a user that proposed the project can track the entire process and be engaged via the project community in the actual execution.  This is depicted in the following schematic.

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Innovation Management

This is another workstream similar in design to the scenario above but delivering a different business value – innovation success.  In a typical innovation scenario you have a number of front-end communities.  They may be standing communities or challenges that capture ideas and allow for collaboration.  Then, the ideas go through a process where they are reviewed and worked on.  The additional boxes below at the process stage represent task management.  For instance, you may assign tasks to technical teams or marketing teams whose work supports the decision process.  The users can just use SharePoint team sites or they can use CorasWorks PPM sites so that the tasks can be more thoroughly managed in a programmatic manner.  The approved ideas are then pushed into project execution phase which might be managed by a Program Management Office, a Portfolio or Program Manager, or just a Project Manager.

As in the above scenarios there can be a great deal of collaboration at the front-end, amongst managers, subject matter experts, and, delegated teams in the process phase, or, as part of the project execution phase.  This collaborative activity is all surfaced via the users Cim Activity Stream wherever they like to work.

 

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The Wrap

Typically, we have thought of the two types of solutions as separate animals.  They have been targeted at different user groups who see themselves working in very different ways. With CorasWorks, we have now designed the solutions so that they can be naturally integrated to drive the types of scenarios noted above.  They give you the structure you need to properly manage work and the power of robust collaboration to drive the results.  And, it all works on top of one platform – SharePoint.

william

Innovation on SharePoint 2010 Should be Different, Which Makes it Better

This week we’ll be doing a webcast on the new release of CorasWorks Cim for Idea & Innovation Management on SharePoint 2010.  Our approach to Innovation with this solution is different from the pack of other offerings in the space.  This is because our solution runs natively on SharePoint and we have designed it to really leverage the full potential of SharePoint to drive innovation.  In this article, I’ll give you a heads up of the reasons behind this which we’ll be talking to and demoing in the webcast.

With Cim we compete in the Idea & Innovation Management solution category with about 10 other main software vendors.  Every one of them offers their solution as a SAAS offering.  They have collectively centered on a certain group thinking about innovation systems.  It goes like this:

  • we have a great solution for Idea & Innovation Management
  • we have figured out how to optimize it and offer you the perfected application
  • and it runs SAAS, so you don’t have to maintain servers and software
  • just tell your users to go to this URL and your organization can start to innovate
  • using this application you’ll get breakthrough ideas that will become major growth businesses

Now, this may appear a bit simplistic.  It is.  However, when you distill it down this is the approach.  Innovation is supposed to be an application that you can send users to and all is great.  This may be true in certain limited scenarios.  However, for most organizations, their objectives with innovation initiatives are varied to start with and tend to evolve.  As a note, CorasWorks uses many very specific applications via the SAAS model.  When the application is very specific, for a specific set of users, with a tightly defined use case – SAAS apps are a very cost-effective vehicle.

But, we simply don’t believe that successful innovation meets this criteria.  Further, we think that the core challenge/opportunity for enterprise innovation requires a very different approach.  Enter SharePoint 2010 and the CorasWorks approach with Cim…

The Core Innovation Application

Like the others we start out with a very nice full featured Idea & Innovation Management application.  At first glance, feature by feature we do offer the same core I&IM solution as our competitors.  If we stopped here, the customer would be comparing the I&IM from the 10 SAAS vendors with ours that happens to run on the SharePoint platform.

The SharePoint 2010 Innovation Environment

Let’s say you are seriously thinking about CorasWorks Cim.  Okay, so you buy it and the application gets dropped on top of your SharePoint infrastructure.  Now, it is conceivable that you would treat it as a siloed application just like the SAAS ones.  In truth, this is almost always the first though of OUR customers – “Here is the new innovation application, and, here is the URL you go to to use it and be innovative.”

But, wait.  Your Cim application is running in the middle of a broad, distributed, multi-purpose collaborative workplace called SharePoint.  It is very broadly available across the enterprise.  People go to SharePoint, and, their place within it to do more and more things.  And, where they go to work is not the URL of your new innovation app.

To drive innovation, we want visibility and engagement amongst our users.  So, instead of thinking of your Cim I&IM system as a siloed application, think of it as a solution, that drives innovation across your SharePoint-based work environment.  With this perspective, we now open it up so that the innovation challenges, activity, listings, supporting tasks, downstream activities, reports, etc. are available to everybody no matter where they are working across this environment.  Below we show a schematic of the idea that this app (like other apps) now becomes part of the DNA of your collaborative workplace.  What we are talking about is making innovation part of the daily work of users wherever they work vs. a place to go.

image

 

The Full User Experience

Remember, a key to innovation is visibility and engagement.  Okay, so as above we are seeing innovation as being distributed across a broad collaborative workplace.  There is another step to take and this is to think about the full user experience.  Typically, when we think of the user experience we think of how the user experiences “our app”.  We think of what the user sees and does when they go to that URL to use the app.   But, it is not the full user experience in SharePoint 2010 (or in general).  A user with access to SharePoint may have access and need to engage with 5, 10, 20, or 50 information resources, communities, project sites, teams, and yes, idea management communities, corporate challenges, and, business processes that are part of your innovation initiative.

The full user experience is as depicted below for Kim White.  We have bolded the various “applications” that probably relate to your innovation initiatives.

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As part of Cim we provide a unique feature called the Cim Business Activity Stream that is designed to provide users with a better collaboration experience across SharePoint.  It puts your innovation apps right at the fingertips of the user.  From wherever they are in SharePoint they can engage.  New innovation communities and challenges light up instantly.  They can watch them.  They can contribute and collaborate with others.  They can see the collaborative activity and the process activity.  They can see user profiles of people they don’t know and check out their My Sites and tap into that persons social network.  They control what activity they see and thus weed out the noise to focus on what is relevant to them.  All without every leaving “home”.

Now, if the innovation initiatives are relevant to Kim white, it is now easy and convenient for her to engage and stay engaged.  Further, innovation work is right there next to HR Policies, Sales Collateral, and Department Community.  As she works, if she has an idea, she just engages.  Kim White has one easy and consistent experience across many “apps” that span the environment.  Your innovation “apps” are now part of her daily work.

 

An Innovation System Designed for Evolution

Now, we have the user in our sights.  We know we can put just what we want at their fingertips.  From this new perspective, the key is now to put the right “apps” at their fingertips to drive innovation.  We believe that the key is that your organization will want to innovate in many different ways.  You’ll want some general innovation initiatives such as General Ideas and specific event-style Challenges.  You’ll also have far more targeted innovation initiatives such as challenges for specific technical solutions or specific processes such as change requests for a product that is being revised.  Some might be managed by a central “innovation team”.  Others will be driven by specific business groups.  Some may be enterprise wide, while others are for specific business groups or communities of users.

The reality is that the average organization will have many different innovation initiatives.  They will evolve.  They will change.  They will have different drivers and owners.  Accordingly, CorasWorks Cim is designed to be unusually flexible.  You can quickly drop in new Challenges that light up at the fingertips of users.  You can dream up specific innovation initiatives or processes and drop in “customized” workstreams that span your work environment.  To the end user, they have a consistent experience.  To the innovation business owner, they get a unique workstream modified to fit the business objective.

 

Bringing It All Together

The fact that your organization has invested to deploy SharePoint 2010 means that you have a unique work environment to leverage.  With Cim on top, you can now drive innovation across this environment and engage your users wherever they work.  You have tremendous potential.  You have little risk.  You have a flexible innovation system.  You can try, and learn, and improve – yes, you can innovate.

william

ENC

Engage the User with the Cim Activity Stream

In my last post, I explained how Cim enables you to create many different social business applications for your SharePoint 2010 environment.  I ended with a scenario of how we bring it all together to provide end-users with a single user experience across all of these applications.  The key enabler is the new Cim Activity Stream.  In this article, I’ll drill deeper into it to explore why and how it works to drive user engagement.

 

The Need for User Engagement – Power to Drive Business Value

Cim is social business software (SBS).  You use it to create applications.  However, the types of applications are a new breed.  They are targeted at a much broader group of users, they are more collaborative, and they are usually distributed across the entire landscape of your SharePoint environment and beyond.   The objective with SBS is to have apps that are the mechanism of business value, yet, to engage a much broader set of users that are the power that drives the business value.  At the end of the day, you don’t get far without engaging the user.  This is particularly true with this breed of enterprise app.

So, how well are most of us doing that today…

 

Engage the User: Meet Kim White

Whenever I speak with customers the conversation is focused on the application, the process, the use that will drive value.  This is understandable; it is how we’ve been trained to think.  As an industry we tend to think about the user interface of the app.  Usually, we do not think about the user experience across all of the apps.

Meet Kim White.  She is a Product Manager that I talk about in my presentations.  The organization needs her engaged in many different activities.  She also wants to engage in other activities to contribute her best.  Below we show a schematic of some of the activities she would like to engage in.

Kim-White_thumb2

In a typical organization, how does it work for her?  Maybe she has access to a bunch of SharePoint portal sites, team sites, and project sites.  She has to remember URLs and go everywhere to get work done.  To find out what is up, she has to remember to check.  She has to check multiple “data typed” lists and libraries – and that is just one site.  Or, maybe she can use email and look for the needles of value amongst the “noise”.  Further, the organization has gotten smart and now has an array of SAAS apps that she has to also log into separately and check out.  Then, there are the other really fun enterprise apps she gets to use.

This is typical.  From an end-user perspective, it is not pleasant.  In truth, as organizations we just don’t make it easy and convenient for users to effectively and efficiently engage.  We have few established, structured “channels” for this engagement.  Users usually don’t even know what channel to use to engage.  Where do I contribute an idea to improve a process?  Do I email it to “All Employees”? How would I get help to solve a technical challenge?  How do I log this change request from a customer before I forget?  Where can I get some great stories from customers to use in my marketing decks?  We lack channels for engagement, and, we lack a simple, convenient user experience to use engage through these channels.

With Cim v2.1 on SharePoint 2010, the user experience of your workplace is different – and much better.  The key new feature is the Cim Activity Stream and how we have tied it into all of the Cim social business applications that you can deploy across your environment.

 

Cim Activity Stream

Let’s just change our perspective.  Imagine that your organization will have lots of social business apps that serve as the channels for your users to drive and derive business value.  They will have collaborative information resources, communities of practice and purpose, idea communities and challenges, business processes, and services.  But, let’s set a new rule – we are only allowed a single user interface for users to use to contribute, collaborate, and engage in activity across all of the apps.

The Cim My Activity Stream is a feature that you can deploy in any SharePoint site.  When a user goes there, they see all of the activity that is relevant to them.  They can contribute, comment, and collaborate, right from there.  They can see the history of what they have done across all of the communities/apps.  They can see what others have done on items that they created or that they “watched”.    They can see a listing of communities and watch them.  When new communities/apps are deployed across your environment, they just light up for the user to choose whether to watch them.

In sum, the Cim Activity Stream is their gateway to your collaborative workplace.

Below is a screenshot of the Activity Stream deployed in a Department Portal.  If this is where the user tends to work, viola, there is there Activity Stream, at their fingertips. This is our default configuration and shows the Community Listing on the left.  On the right is the My Activity Stream snaplet.  It has three sections: My Stream (what others have done), My Activity (what I have done), and My Watch List (what communities and items I am watching).

Activity Stream

So, working from here Kim White has all of your resources and activities at her fingertips.  She can choose what to watch and what to engage in.  She can throttle the level of activity.  She can contribute as she chooses.  As people do work, she sees the activity and responds.  From this one place, she has a single way of engaging in all of the activities that she needs to engage in or that she wants to engage in.

kim white engage

For Kim White, and, each of your many, valuable employees itching to contribute and engage – life is good.

william

Cim v2.1: Our approach to adding value with Social Business Apps

Since the launch of Cim v2.1 last month, I’ve had a lot of meetings with customers.  The conversation quickly turns to a discussion of what are the most valuable applications of this social business software across their SharePoint 2010 environment.  With Cim v2.1, we make it easy to frame this conversation because we ship with 3 core solutions that are ready to implement out-of-the box.  Each of these is really a framework for a category of applications.  Armed with this, customers get focused on the business value much more quickly.  In this article, I’ll go over our solution oriented approach and how it delivers business value to you.

 

The 3 Core Solution “Buckets”

Cim v2.1 is a flexible, integrated system, with many applications.  Yet, to accelerate business value, we have framed the product within the following three core solution “buckets”:

- Cim Collaboration – for Social Collaboration

- Cim Process – for Social Business Processes

- Cim Innovation – for Idea & Innovation Management

Below is a standard slide I use to introduce the three core solution “buckets”.  Each represents a category of applications.  In most situations, the business groups initially come to us looking for an application within just one of these buckets.  So, we’ve made it easy for them to succeed in that one area first and then expand their application scope.

3 solutions

To make it really straight forward to get to the initial business value, the product ships with three pre-configured “base reference implementations” (BRI’s) – one for each solution.  These documented implementations deliver an application within the solution bucket and set a standard for learning and training.  They are as follows:

Cim Collaboration – a Department Portal for collaboration across multiple communities and integration with a native SharePoint team site to show how users can have a great collaborative experience when working anywhere across SharePoint.

Cim Process – a process for capturing and managing Process Improvement Ideas.  This leverages the collaborative community to capture ideas and collaborate on them.  It then introduces how you can set up and configure the process side where you review, evaluate, and decide on the improvement ideas.

Cim Innovation – this solution uses a Product Innovation scenario.  It shows how you can have many different idea communities and challenges that feed into a central management hub where you do your processing of the ideas to transform them into approved innovations.

Having the three separate BRI applications allows IT and the business groups to focus their efforts and deliver that first piece of business value.  It also serves to train them up on how to implement Cim. The key is that we are not just selling and installing a set of capabilities, but, starting with ready-to-go solutions.  This approach makes it far more effective for customers to then envision the next application and the next. 

 

Sample Applications within the Solution Buckets

The 3 solution buckets and the BRI apps are the beginning.  For each bucket, we have standard applications that are commonly desired by customers.  For many of these, we have a stable of designs, best practices and “flavorized” modules to be applied.  Below is a slide showing examples within each solution bucket.

solution apps

How is this range possible?  In essence, Cim is unusually flexible.  In fact, I’d say that it delivers three qualities that allow users to meet varied application needs.  They are flexibility, adaptability, and extensibility.  This translates to the ability for you to implement applications that fully meet your needs.  Let’s look at each of the three qualities and what it means to you.

Flexibility – Cim is a modular system.  It is designed so that modules can be dropped into a SharePoint environment and “loosely” connected, but, work as a system.  This allows for great variation, particularly as the applications become bigger and broader, such as multi-phase processes that span a SharePoint environment.  Imagine you have an Innovation Process.  As you spin up new challenge communities, they light up at the fingertips of end-users wherever they work, and, they automatically start feeding into the existing management process site.  It just works, even though users are working in very distributed places across SharePoint and working in different contexts.

Adaptability – CorasWorks is known for its adaptable software.  This means that organizations can easily modify the software using Wizards and configuration instead of having to crack compiled code.  Four key areas of adaptability of Cim are 1) a flexible web 2.0 style interface supporting CSS/XSLT branding and UI changes, 2) configurable community options to make them fit for purpose, 3) very adaptable business processes to modify the process and the individual activities within it, and 4) the ability to create custom user actions to automate work, connect to external SharePoint sites for supporting and downstream activities and to feed the Cim Activity Stream.  This adaptability is absolutely critical to empower business groups to continuously modify and refine their communities and their processes as they learn and their needs change.

Extensibility – Cim is powered by the CorasWorks Solution Platform running on SharePoint.  This industry leading platform is 8 years old, very mature and now in v11.    The platform enables you to extend Cim in many key ways.  You can tie into SharePoint and external systems in read-write modes, create highly unique presentation widgets (charts, mashups, etc.), add custom mobile extensions, and even, open Cim up to be consumed by external systems.  All of this is done purely through configuration – no need to crack code, deploy code, and support custom code.

 

Bringing It All Together – One Experience for the End-User

With Cim you can address a number of different solution areas and have a wide variety of applications.  It could appear that you would end up with separate siloed applications, with separate UI’s, training, maintenance, etc. – like the old days.  With Cim v2.1, this is not the case.  The breakthrough in Cim v2.1 is the Cim Activity Stream.  It provides end-users with a single place to go that enables them to collaborate across all of the information resources, communities, challenges, services, and, processes that you’ve deployed with Cim.  This makes it remarkably easy and convenient for the user, and thus, engages the user to participate in driving your business value. 

Below we show a screenshot of the Cim My Activity Stream deployed within a Department Portal.  Note that from here they are engaging in activities across the environment.

Activity Stream

Imagine that you want to deploy an application across your entire enterprise that will capture Cost Reduction Ideas, allow broad user collaboration on them, and, put them through a process for evaluation, approval, and, implementation.  You’d drop in your new community, configure your process to evaluate ideas, and click to Go Live – instantly, all users across the enterprise will now have your app at their fingertips and can start contributing and collaborating.  There is no need for users to go any where, no need to deploy new things in sites for users, no need for them to learn a new app UI or be trained, and, no need for you to built-out a branded portal for end-users.  Yet, you now have an enterprise app, in production, with mass scale, delivering value. 

So, in sum Cim delivers business value by delivering on both sides of the coin.  On one side you have support for a broad range of applications that are fit to purpose and serve as the mechanisms for business value.  On the other, you have a single, consistent user experience across all of the apps that engages users to actually drive the value home. 

william

User Centric Focus Empowers Social Collaboration on SharePoint 2010

Service Pack 1 of SharePoint 2010 was recently released.  The “mainstream” of SharePoint users are now on their way to migrating to SP2010.  Where are the new quick wins and big wins for organizations on their new platform?  We believe that social collaboration on SP2010 offers great potential.  Can collaboration really be enhanced in a significant way?  The answer is yes.

With Cim v2.1, we have added a new solution, Cim Collaboration, for social business collaboration on SharePoint 2010, that enhances SharePoint to provide organizations a much more powerful way to drive business value.  In this article, I’ll provide an overview of the core elements of the solution.  As you’ll see, the key “big change” is a shift to a user centric focus that is the new driver for effective social business collaboration.

Let’s start by taking a look at the typical collaborative experience of SharePoint 2010.  Most organizations are following the same approach they did before – team sites and department sites as part of their Intranet.  How do we collaborate?  We navigate to a site, assuming we have access.  We find data typed content in lists and libraries with little relationship.  We review, edit, or add new items.  In effect, we have collaboration by proximity.  It works, but, couldn’t we do a whole lot better…

With Cim v2.1, we’ve add our new Cim Collaboration solution.  It brings together three core elements that work to provide an easier, more robust, and more effective collaborative experience on SharePoint 2010.  I’ll go over the 3 elements and describe the mechanics of how it delivers the result.

 

Collaborative “Communities” with Purpose

At the core of Cim is the “community”.  It is a new kind of site designed for a better social collaboration experience.  We use communities for many purposes from department collaboration, to idea communities, challenges, professional communities, and collaborative business processes.

-  At a very simple level, you could spin up a community for Marketing Collateral.  Marketing would be the primary contributor.  They would post new collateral.  Sales and others would “watch” the community.  They would rate, comment, and offer up their take on better collateral or needs for new collateral.

- A little more advanced community would be a community for departmental collaboration.  Here members of the department collaborate with each other.  It would segment types of topics, use managed tagging, and perhaps allow for peer reviews.

- Going further, you may have communities that specifically drive processes like Change Request Management.  People contribute and collaborate, and then, change requests are put through a structured, yet collaborative, process to review, approve, and implement them.

A “community” has a purpose, context and engages people to work better together to advance that purpose. However, it is not necessarily “Yet Another Place To Go” (YAPTG).  With Cim, a community owner can spin up a community quickly which is then available broadly.  They don’t necessarily have a separate “destination” site for which they have to worry about branding, other features, etc., or, that users have to navigate to in order to engage.  For instance, a departmental portal may actually expose many different communities from across a SharePoint environment.  Or, an Innovation Portal may have many idea communities and challenges.  The community is the context for collaboration.

 

Cim Community – Fit to Purpose

Now, this doesn’t mean that Cim communities are therefore simple.  In fact, with Cim each community can be easily and extensively customized to fit its purpose.

The Marketing Collateral community mentioned above may have a simple contribute form and a couple collaborative features.  Whereas a process community like Change Request above may have a contribute form with special fields, grouping and managed tags, custom listings and filtering, peer reviews, private management reviews with scoring, and, structured downstream review, approval, and reporting processes.  Below is a screenshot of an item from the Change Request community.

Collaborative Activities

Cim provides the community owner with the options to control the experience and the purpose.  This differs from other social business offerings that see social collaboration as a relatively flat, pure conversation approach.  We see the need to have communities that are different, and, more robust as necessary to meet their purpose.  When fit to purpose, communities are much more effective at channeling collaborative activity towards the business purpose.

With that said, the trick is that while the Cim communities may be distinctly different, the user experience is simple, convenient, and consistent across communities.  We do this by shifting to a user centric focus for collaboration.

 

User Centric Focus of Collaboration

Okay, so with Cim, we can have many communities of different types.  The big change in Cim v2.1 comes with a shift to a user centric focus for collaboration.  This is done by providing users with a separate user interface that they control to enable them to collaborate across communities and across the entire SharePoint environment.  This UI is the Cim Activity Stream.

The Activity Stream is a feature that can be snapped into any site in SharePoint.  It is where people go to collaborate – all of the relevant activity comes to them.  They can see new communities that have been launched (Community Listings).  As they contribute or collaborate this activity shows up in their My Activity.  They can watch a community or individual contributions (Watchlist).  Any activity by others on items they’ve watched or contributed will appear in their My Stream.  Below is a screenshot of an Activity Stream UI snapped into a department portal showing the core features.

Activity Stream

The relevant community collaborative activity (contributions, rating, comments, uploads, peer reviews) flows to them.  In addition, the downstream process activity for process-centric communities also appears in their activity stream.  This can include activities such as Management Reviews and Votes, Stage changes, Decisions, Task assignments, completion of documents, etc.

From the My Activity Stream UI the user can see what is happening, click to contribute, click to collaborate on an item or within a community – all without going anywhere.  In addition, they can see the user profiles of their collaborators and click into their My Sites and engage directly with that individual and with their social network.  Thus, from their Activity Stream they can now collaborate within any communities across the entire SharePoint environment and directly with other users.

With the Cim Activity Stream, we’ve made collaboration user centric vs. content and location centric as most of us experience in native SharePoint.  This is a big shift.  They have a single place to go and control over their collaboration experience.  The visibility is greater, the work is easier, the activity is relevant, there is less navigation, and less email and UI distraction.  It is fast, easy, relevant and convenient.

Summing Up Cim Social Collaboration on SharePoint 2010

The user centric Activity Stream is the big change.  But, it is this change combined with the ability to support many types of communities for different purposes that can be fit to purpose that gives our approach the breadth and depth to make significant impact.

Most of us invested in SharePoint originally to share information and have a better collaborative experience.  We’ve made progress.  Now, with Cim v2.1, you can leverage your investment in SharePoint 2010 and unleash the potential of social business collaboration to drive your business forward.

william